New & Pre-Owned Car Exchange Policies
New Car Exchange Policy
3 Days or 100 miles
Pre-Owned Exchange Policy
5 Day or 150 miles
Want to replace your current car with a new Toyota but not your current monthly car payment increased... Well, you are in luck because Toyota of Cool Springs offers an "Exchange Program" which will allow you to get behind the wheel of a brand new Toyota without increasing your current loan payment*.
Here are the benefits of the Trade Up Program:
- Above market value for your vehicle
- Low monthly payments
- Better financing terms
- Longer and more comprehensive warranties
- Lower fuel costs and increased miles per gallon
- Reduced cost of driving
- Reduced maintenance and repair costs
- Increased safety and security technology
- Brand new comfort and entertainment features
Toyota of Cool Springs is so confident that our reconditioning Pre-owned vehicles are in top condition that we have a 5 day or 150 miles exchange policy because we know you are going to love your pre-owned car. Our certified mechanics are factory trained to recondition our used inventory to like new conditions. Our pre-owned selection has gone through a 360° Inspection and is given individual attention by our certified mechanics, to assure that you take home a reliable and safe car for you and your family. With a great selection of certified vehicles you are sure to find the right car for you. We have trained financial experts to give you the best deal with the lowest financing possible. We believe that our customers should go home with the best quality for their money so we give them a 5 day or 150 miles exchange policy. If you are not satisfied with your pre-owned vehicle when you take it home bring it back within the 5 days or the 150 miles and we will work with you to put you in vehicle that will meet your needs. With our Exchange policy we will put you in a choice of recondition vehicle that will meet your needs. With all our pre-owned vehicles with 50,000 miles or less come with a choice of selecting a nationwide lifetime limited non-factory warranty available that is good nationwide to all participating dealers.
Disclaimer: *This is not a return policy but an exchange to a different unit. Deals must be agreed between dealer and customer. Not all customers will qualify.
110% Price Match Guarantee at Toyota of Cool Springs
Price Protection
Toyota of Cool Springs will never knowingly be undersold. If you find a lower price on a comparable vehicle within 2 weeks even after the sale--bring it to our attention and we will pay 110% of the difference.
Disclaimer: *Price protection applies to pre-owned vehicles only. Applies to exact year, make, model, miles, condition and remaining warranty (if applicable) within our primary market area (up to 150 miles of Toyota of Cool Springs). Comparable vehicle must be available for retail sale by a dealership (not private-party) and customer must present the vehicle listing to Toyota of Cool Springs for verification within 2 weeks of purchase date. Customer must purchase a vehicle from Toyota of Cool Springs to qualify for Price Protection on that vehicle. See dealer for details.
1875 West McEwen Drive, Franklin, TN 37067
Sales 615-919-9637
Service 615-919-9634
Collision 615-488-9050
Sales | ||
Day | Open | Closed |
Monday | 9:00AM | 7:00PM |
Tuesday | 9:00AM | 7:00PM |
Wednesday | 9:00AM | 7:00PM |
Thursday | 9:00AM | 7:00PM |
Friday | 9:00AM | 7:00PM |
Saturday | 9:00AM | 7:00PM |
Sunday | Closed | Closed |
Service | ||
Day | Open | Closed |
Monday | 7:00AM | 6:00PM |
Tuesday | 7:00AM | 6:00PM |
Wednesday | 7:00AM | 6:00PM |
Thursday | 7:00AM | 6:00PM |
Friday | 7:00AM | 6:00PM |
Saturday | 7:00AM | 5:00PM |
Sunday | Closed | Closed |
Parts | ||
Day | Open | Closed |
Monday | 7:00AM | 6:00PM |
Tuesday | 7:00AM | 6:00PM |
Wednesday | 7:00AM | 6:00PM |
Thursday | 7:00AM | 6:00PM |
Friday | 7:00AM | 6:00PM |
Saturday | 7:00AM | 5:00PM |
Sunday | Closed | Closed |
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